Emma was amazing! She even answered my query when I was on holiday. She was very approachable and I didn’t hesitate to ask questions. Her responses gave me a peace of mind. The slumberpod was in great condition and it truly saved our holiday. Although it doesn’t come with a fan, we kept our room cool - about 22degrees and our baby slept well (in a 0.2tog sleeping bag). We only had the top vent open for airflow. A well rested baby meant we had a very happy baby to travel with. Thank you Emma! 10/10 would recommend 🙌🏾